Privacy Policy

1. Personal data controller

This Privacy Policy sets out the rules for the collection, processing and use of personal data obtained from you by the Mennica Skarbowa online store, operated under the domain http://www.mennicaskarbowa.pl/ (hereinafter referred to as the Website, the Store) by the Personal Data Controller (hereinafter the “Controller”) Mennica Skarbowa S.A. with its registered office in Warsaw, 00-013, ul. Jasna 1. Mennica Skarbowa makes every effort to ensure respect for your privacy and protection of the personal information provided when using the Website and making purchases within the Store and, for this purpose, takes all necessary measures.

Contact with the Controller: biuro@mennicaskarbowa.pl

2. Definitions

Controller – Mennica Skarbowa S.A. with its registered office in Warsaw [00-013], ul. Jasna 1, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under number KRS: 0000391546, REGON: 142951136, NIP: 7010307347, share capital: PLN 208,020.00 [fully paid in].
Personal data – information about an identified or identifiable natural person, who can be identified directly or indirectly by reference to one or more specific factors determining the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person, including the IP address of the device, online identifier and information collected via cookies and other similar technologies.
Policy – this Privacy Policy.
GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.
Website - the website mennicaskarbowa.pl
Online Store or Service – the Mennica Skarbowa online store, operated within the Website http://www.mennicaskarbowa.pl/ by the Controller.
User – any natural person visiting the online Store website.
Contact form – a form placed on the online Store website in order to enable the User to contact the Controller.

3. Processing of personal data

In processing your personal data we exercise due care to ensure that the data are processed lawfully, fairly, transparently and securely.

Below we present the most important rules we follow when processing personal data:

we obtain personal data for clearly defined purposes and do not process the data in a manner incompatible with those purposes;
we collect personal data only to the minimum extent necessary to achieve the purposes for which they are collected, i.e. we do not collect them “just in case”;
we process personal data solely on the basis laid down in the provisions of law;
we take care of the accuracy and correctness of your personal data and promptly respond to requests submitted to us for rectification or updating of data;
we limit the storage of personal data only to the period necessary to achieve the purposes for which they are collected, unless events occur that may extend the storage period of the data;
we ensure that you can exercise your right of access to your personal data, their rectification, as well as erasure of personal data, withdrawal of consent, restriction of processing, data portability, objection to data processing, and not being subject to a decision based solely on automated processing, including profiling;
we protect your personal data against access by unauthorised persons, as well as against accidental or unlawful loss, damage or alteration of personal data;
if personal data are made available to other entities, this is done in a secure manner, safeguarded by an appropriate data processing agreement, in accordance with the applicable provisions of law;
we apply technical and organisational measures to protect personal data against unlawful or unauthorised access or use, as well as against their accidental destruction, loss or breach of integrity;
as part of ensuring the security of the processed personal data, we undertake to take into account:

the principle of confidentiality – we ensure that your personal data are not accidentally disclosed to unauthorised persons;
the principle of integrity – we protect the data against unauthorised modification;
the principle of availability – we ensure that authorised persons have access to the data when necessary. Each of our co-workers who has access to your personal data holds an appropriate authorisation and is obliged to maintain the confidentiality of the processed personal data.

The Online Store makes every possible effort to secure your data and protect it against the actions of third parties. We use all necessary safeguards for servers, connections and the Website in order to protect your data. Communication between your computer and our server when we collect personal data is encrypted using the SSL (Secure Socket Layer) protocol. In addition, our databases are protected against access by third parties. Only authorised employees and persons servicing the Mennica Skarbowa store have direct access to your personal data.

All connections related to making electronic payments, where you choose such an option, will take place via a secure encrypted connection.

However, the measures we have taken may prove insufficient if you do not observe the principles of security yourself. In particular, you must keep your login and password to the Website confidential and not disclose them to third parties. Please remember that the Online Store will not ask you to provide them, except when logging in on the Website. In order to prevent unauthorised persons from using your account, please log out after you finish using the Website.

4. Legal basis and purpose of personal data processing

No.	Purpose of processing / type of service	Personal data	Legal basis
1	User account registration, identity verification	First and last name	Art. 6(1)(b) GDPR – based on acceptance of the Terms and Conditions
		Email address
		Residential address
		Phone number
Personal data will be processed for the period of being a registered user in the Store, and then for the time necessary to pursue claims or comply with legal regulations
2	Online purchase – in order to fulfill the order, provide customer service, process payments, provide information on order status, and respond to questions	First and last name	Art. 6(1)(b) GDPR – based on acceptance of the Terms and Conditions
		Email address
		Personal ID number (PESEL)
		Residential/shipping address
		Tax Identification Number (NIP)
		Phone number
		Bank account number
Personal data will be processed for a period of 5 years counted from the end of the calendar year in which the User made the last purchase
3	Establishing, pursuing or defending against claims	First and last name	Art. 6(1)(f) GDPR
		Email address
		Residential/registered address
		PESEL/KRS number
		Tax Identification Number (NIP)
Personal data will be processed until the time of defense or the expiry of limitation periods for claims
4	Fulfilment of legal obligations, in particular related to counteracting money laundering and financing of terrorism	First and last name	Art. 6(1)(c) GDPR
		Email address
		PESEL number
		ID card number, passport number
		Residential/shipping address
		Tax Identification Number (NIP)
		KRS number
		Phone number
		Bank account number
		Payment identifier number
Personal data will be processed for 5 years from the first day of the year following the year in which transactions or business relations with the User ceased
5	Analysis of activity in the Store	Date and time of visit	Art. 6(1)(f) GDPR
		Amount of data sent in bytes
		Source/referrer through which the user reached the site
		Internet browser used
		Used operating system
		Device IP address
Personal data will be processed until an effective objection is raised or the purpose of processing is achieved
6	Sending marketing content	Email address	Art. 6(1)(b) or (f) GDPR
		Phone number
Personal data will be processed until an effective objection is raised, the purpose of processing is achieved, or the claims related to the Newsletter delivery agreement become time-barred
7	Communication via contact form with the user in order to establish contact with the User and respond to the submitted question	Email address	Art. 6(1)(b) GDPR if it is necessary to perform the service agreement
			Art. 6(1)(f) GDPR
Personal data will be processed until an effective objection is raised or the purpose of processing is achieved
8	Communication via online chat	Information provided by the User	Art. 6(1)(f) GDPR
		Used web browser
Personal data will be processed until an effective objection is raised or the purpose of processing is achieved
9	Recording calls with Users	Information provided by the User	Art. 6(1)(a) GDPR
Data will be processed to improve security and the quality of customer service for no longer than 1 year from the moment of their recording. If they constitute evidence in proceedings conducted under the law or may constitute evidence in proceedings, this period shall be extended until the final conclusion of the proceedings
10	Maintaining profiles in Facebook, Twitter, Instagram services	User profile name	Art. 6(1)(f) GDPR
		User data placed as „public”
Personal data will be processed until an effective objection is raised or the purpose of processing is achieved
11	Adding reviews of products and services	First and last name	Art. 6(1)(a) GDPR
		Email address
		IP number
Personal data will be processed until the granted consent is withdrawn (the review is deleted).
12	Recruitment	First and last name	Art. 6(1)(c) GDPR when data processing is based on Art. 22(1)§ 1 of the Labour Code
		Date of birth	Art. 6(1)(a) GDPR – processing of data based on consent
		Contact details (phone number, email address)
		Education
		Professional qualifications
		Employment history
Personal data will be processed until the recruitment procedure is concluded or the candidate withdraws from applying for employment, unless the candidate consents to the processing of personal data for future recruitments, or until the granted consent is withdrawn (in the case of data provided on the basis of consent)
13	Video monitoring	Image	Art. 6(1)(a) GDPR
Personal data will be processed for 3 months from the moment of the last image recording. If they constitute evidence in proceedings conducted under the law or may constitute evidence in proceedings, this period shall be extended until the final conclusion of the proceedings. The processed data concern video only

As part of the processing of your personal data, we exercise due care to ensure that this data is processed in a lawful, reliable, transparent and secure manner. Providing personal data is voluntary; however, failure to provide it may prevent or hinder the proper performance of the service, completion of the sale or provision of after-sales service.

You have the right to access the content of your personal data and the right to rectify it, as well as the right to request its deletion. In order to exercise this right, please use the options available within your account or the following address: biuro@mennicaskarbowa.pl.

Some data is collected when you provide it to us. This may be, for example, data provided to us in email correspondence addressed to us or in an agreement concluded with us.

Other data is collected automatically by our IT systems when you visit our Website, e.g. cookies.

When visiting our Website, your browser sends data to our server. This data enables us to optimise our services and provides you with greater possibilities of using our Website and applications. The data is automatically collected and stored by us or by third parties on our behalf.

We may collect information about your computer for system administration purposes and also use aggregated data for internal marketing analyses. These are statistical data concerning the activity and behaviour patterns of our users in terms of browsing websites.

Providing data when using the newsletter is required in order to receive and handle the enquiry, and failure to provide it results in the inability to provide such handling.

We process personal data in order to identify the user and handle the enquiry sent via the provided form.

During recruitment, the Company expects the submission of personal data only as required by the provisions of the Labour Code. Data that is provided by you in excess will be processed on the basis of the candidate’s consent pursuant to Article 6(1)(a) of the GDPR.

5. How can you exercise your rights?

You have the possibility to view and edit your data at any time within the Website, after logging in using your login and password. If you forget your password or encounter other login problems, please contact us at: biuro@mennicaskarbowa.pl.

You have the following rights with regard to your personal data:

right of access to data,
right to rectification of data,
right to completion,
right to erasure of data (“right to be forgotten”),
right to restriction of processing,
right to object to processing and the right to data portability,

This concerns processing carried out on the basis of our legitimate interest and automated processing consisting of decision-making in individual cases, including profiling and processing for direct marketing purposes, as well as in connection with the achievement of statistical and analytical purposes due to your particular situation.

right to data portability,

The exercise of this right does not release us from the obligation to fulfil other rights to which you are entitled. If you store the transferred data in your own IT system or otherwise, you are responsible for finding appropriate measures to secure this data. This applies to data concerning you which you have provided to us and which we process in an automated manner on the basis of your consent or an agreement.

the right to lodge a complaint with a supervisory authority, i.e. the President of the Personal Data Protection Office regarding the processing of Users’ and Clients’ personal data by the Website both in Poland (with the President of the Personal Data Protection Office) and in the EU Member State of your habitual residence, place of work or alleged infringement,
the right to object to the processing of data for marketing purposes, if the processing of data is based on the Controller’s legitimate interest, as well as in connection with the achievement of statistical and analytical purposes due to your particular situation,
the right not to be subject to automated decision-making in individual cases, including profiling,

You may object to such processing at any time.

the right to withdraw consent

Withdrawal of the consent given will not affect the lawfulness of processing carried out on the basis of the consent before its withdrawal.

Requests may be submitted:

by traditional mail to the address: Mennica Skarbowa S.A. with its registered office in Warsaw, ul. Jasna 1, 00-013 Warsaw;
by electronic means to the email address: biuro@mennicaskarbowa.pl,
in person at our registered office, i.e. at ul. Jasna 1, 00-013 Warsaw;

We consider requests of data subjects with due care, taking into account the provisions of law and the rights and freedoms of other persons whose data may be concerned.

When submitting a request, you should provide data enabling your clear identification.

We do not refuse to act on the request of a data subject wishing to exercise their rights unless we are unable to clearly identify the person to whom the data relates.

Without undue delay – and in any case within one month of receiving the request – we provide information on the actions taken in connection with the request. If necessary, this period may be extended by a further two months due to the complex nature of the request or the number of requests. Within one month of receiving the request, we will inform you of such an extension, stating the reasons for the delay.

If we receive a request electronically, we will, where possible, provide the information in the same electronic form, unless you request a different form.

If we do not take action in connection with your request, we will promptly – at the latest within one month of receiving the request – inform you of the reasons for not taking action and of the possibility to lodge a complaint with the supervisory authority and to seek judicial protection.

If we cannot clearly identify you or have reasonable doubts as to your identity, we may request additional information necessary to confirm your identity. If, within 30 days from the date of receiving the request for additional information, such information is not supplemented by you and your clear identification remains impossible, the request will be rejected. You will be informed of the deadline to provide additional data and the consequences of not providing it.

We inform each recipient to whom we have disclosed your personal data about the rectification, completion, deletion or restriction of the processing of your personal data, unless this proves impossible or involves a disproportionate effort.

6. Who has access to your personal data?

Access to Clients’ data is granted to: Store employees responsible for servicing and maintaining the Store and entities cooperating with the Store, including those operating IT systems, IT support, shipment of Goods; among others:

Courier companies, providers of postal services;
IAI S.A.;
Comarch S.A.;
PayU S.A., for the purposes of handling online payments;
Meta Platforms, Inc.;
Providers of the internet domain;
Providers of the newsletter service;
Companies providing tools for analysing activity on the Website and directing direct marketing to persons using it (including Google Analytics).
The company providing IT services

Personal data may be transferred to other private or public entities where this results from generally applicable legal provisions or a final decision.

7. Transfer of personal data to a third country

We use tools such as Google Analytics or Facebook Pixel, and therefore your personal data may be transferred to the following third countries: the United Kingdom, Canada, the USA, Chile, Brazil, Israel, Saudi Arabia, Qatar, India, China, South Korea, Japan, Singapore, Taiwan (Republic of China), Indonesia and Australia. According to the decisions of the European Commission, the United Kingdom, Canada, Israel and Japan ensure an adequate level of protection of personal data. With regard to the USA, Chile, Brazil, Saudi Arabia, Qatar, India, China, South Korea, Singapore, Taiwan (Republic of China), Indonesia and Australia – contractual clauses ensuring an adequate level of protection, in accordance with the standard contractual clauses set out in Commission Implementing Decision (EU) 2021/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council, are applied.

8. Other websites

Within the Website, links to other websites may periodically appear. Such websites operate independently of the Website and are in no way supervised by the Online Store. These sites may have their own privacy policies, which we recommend that you read. The Online Store is not responsible for the rules of data handling on these websites.

Social media plug-ins of third parties, such as Facebook (plug-ins or so-called “buttons”, e.g. “Like”, “Share”), marked with commonly known icons of these networks, may be used on our website or fan pages. For this purpose, code referring to the above-mentioned networks is placed on the relevant pages. The content of our Website may be transmitted to this page or service. Depending on your privacy settings, it may be visible publicly or privately (e.g. only to friends, followers or to anyone who visits your profile). By means of these plug-ins, you as a logged-in user of these services can share, within these services, the page on which you are located. However, the plug-in will only be loaded if you activate it using the activation icon. The content of the plug-in will then be transmitted by the relevant social network directly to your end device and displayed there. If the relevant selection option is checked, this activation will remain in force during your visit to our website. You can deactivate the buttons at any time by clicking “Undo”. Without the relevant activation, the plug-ins remain inactive and no connection with social networks is established. If you have activated the use of the plug-in, we process the following data and transfer it to the provider of the plug-in: (date and time of access, part of our website visited, IP address, domain name).

Our Website also contains external links, e.g. to our page on Facebook. When using these links, you leave the website. It is also possible to communicate with us via the Messenger chat window (after logging into Facebook), placed directly on our pages, which uses cookies.

We have no control over what data the provider of plug-ins or social networking sites collects and how it processes it. To obtain information on the purpose and scope of data collection, including the cookies used there, their further processing and use by external providers, as well as your rights and privacy protection settings options of these providers, you should read the data protection information of the relevant provider.

9. Trusted Shops

Our website contains an integrated Trusted Shops Trustbadge, which is used to display our Trusted Shops quality mark and collected reviews of purchases in our store, as well as to present the offer of Trusted Shops products available to buyers after placing an order in our store.

The above serves to protect our overriding legitimate interest, consisting in the optimal functioning of our offer on the market. The Trustbadge and services advertised by it constitute an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

When the Trustbadge is called up, the server automatically stores so-called server logs, containing, for example, your IP address, date and time of the call, amount of data transferred and the requesting service provider (access data), and documents the call. The above access data is not analysed and is automatically overwritten within seven days of closing the page.

Other personal data is transferred to Trusted Shops only if, after completing your order, you voluntarily decide to use Trusted Shops products or have already registered to use them. In such cases, the agreement concluded by you with Trusted Shops applies.

10. Cookies

The Online Store does not automatically collect any data, except for the data contained in cookies during the use of the Website itself. Cookies are small text files sent by the Online Store and stored on your end device (e.g. computer, laptop, tablet or smartphone) containing certain information related to your use of the Website and the Online Store. They may also be read by other systems belonging to entities whose services the Controller uses (Google, Meta).

We distinguish the following types of cookies

Necessary: provide the functionalities and services of the Service to the User who wishes to use them.

Legal basis for data processing: Article 6(1)(b) of the GDPR. They remain on your end device for a period of 1 year.

Functional: remember and adjust the Website to the User’s settings.

Legal basis for data processing: Article 6(1)(b) of the GDPR. They remain on your end device for a period of 1 year.

Analytical: enable the acquisition of information about the number of visits and the source of traffic on the Website. They allow the determination of which pages and subpages are more frequently visited by the User, the search engine used and location, which enables keeping statistics on traffic on the Website. Their purpose is not to determine your identity. They remain on your end device for a period of 2 years.
Marketing: enable the adjustment of displayed content to Users’ interests and direct advertisements tailored to their preferences. They remain on your end device for a period of 3 months.

Cookies used by the Online Store may be temporary or permanent in nature. Temporary cookies are deleted when the browser is closed, while permanent cookies are stored even after you finish using the Website and are used to store information such as your password or login, which speeds up and facilitates the use of the Website. Some permanent cookies enable us or our partners to recognise the user’s browser during subsequent visits. In any case, you can block the installation of cookies or delete permanent cookies using the appropriate options of your web browser. In case of problems, we advise you to use the browser help file or contact the manufacturer of the browser you are using. The User may change the settings for their web browser via the following links:

Internet Explorer: https://support.microsoft.com/pl-pl/help/278835/how-to-delete-cookie-files-in-internet-explorer
Microsoft Edge: https://support.microsoft.com/pl-pl/help/10607/microsoft-edge-view-delete-browser-history
Firefox: https://support.mozilla.org/pl/kb/usuwanie-ciasteczek
Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=pl
Safari: https://support.apple.com/pl-pl/guide/safari/sfri11471/mac
Opera: https://help.opera.com/pl/latest/web-preferences/#cookies

Information on how to configure cookie settings for mobile devices can be found on the websites of the manufacturers of the most popular mobile systems (devices with iOS, Android, Windows Phone, BlackBerry).

Data collected by cookies does not enable your identification. We use cookies placed on your devices by external companies: Google LLC, Google Ads, IAI S.A., Meta Platforms, Inc., Facebook Pixel in order to create statistics and tailor the offer to the User’s expectations.

Certain information stored in cookies (e.g. regarding preferences), especially in combination with other information about users of websites, may be treated as personal data. Personal data collected using cookies may be processed solely for the purpose of performing specific functions for the user, as described above. Such data is encrypted in a way that prevents access to it by unauthorised persons.

As a result of changing the settings in your browser, a so-called opt-out cookie will be placed. It is used solely to identify the objection – lack of consent. Please note that the opt-out cookie works only in the browser in which it has been saved. If you delete all cookies or use another browser or another device, you will need to set the opt-out settings again.

In connection with the possibility of making data collected using cookies available to our external providers, we inform you that some data may be transferred outside the European Economic Area. Due to the fact that Google LLC is based in the USA and uses technical infrastructure located in the USA, the appropriate level of protection of personal data required by European regulations is ensured on the basis of standard data protection clauses adopted by the European Commission, referred to in Article 46(2)(c) of the GDPR. We inform you that restrictions on the use of cookies may affect some of the functionalities available on the website.

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Privacy Policy